Receptionist Job Description – Responsibilities Skills and Average Salary


Job Description of Receptionist

A full-time receptionist who enjoys the public and can work effectively. Receptionists are responsible for a wide variety of administrative responsibilities, including but not limited to: greeting visitors, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, providing information to a variety of individuals, making travel arrangements, and running errands. It can be challenging to interact and communicate with various people at various points throughout the day, including staff, clients, customers, delivery drivers, and others. Therefore, to be successful as a receptionist, it is essential to maintain a calm and professional demeanor throughout the day and during all interactions. This demonstrates excellent customer service and problem-solving skills, which are of the utmost importance.

Receptionist’s Responsibilities

● When guests arrive, make sure to greet them and make them feel welcome.

● Offer support to customers by taking their calls and promptly responding to their emails as part of your customer service duties.

● Carry out a variety of responsibilities while working at the front desk.

● Maintain the office and ensure that all of the office equipment is in working order. In addition, place any orders for office supplies that are required.

● It is your responsibility to ensure the safety of the office and to coordinate any necessary measures with the security guards.

● The management of calendars should include scheduling important meetings, arranging travel and lodging, and similar activities.

● Get information or documents through the use of a computer or by sending them through the mail.

● Collecting, sorting, distributing, and preparing mail and courier deliveries are some of your responsibilities.

● Carry out additional clerical receptionist tasks such as photocopying, transcribing, filing, maintaining records of office expenses, sorting and distributing paperwork, and so on.

● Contributes to the effort of the team by completing the relevant results as required.

Minimum job Requirements and Skills

● Must have graduated degree or degree equivalent to graduation.

● Good amount of experience is needed

● Must have an English communication course certificate.

● Must have a computer course certificate.

● Minimum typing speed of 70 words per minute (WPM).

● Skills in both communication and time management are required.

● Capability to concentrate on ensuring that customers are happy

● Have telephone etiquettes

● Strong customer dealing skills

● practical experience working with various pieces of office machinery, including but not limited to printers, laptops, and phones. In addition to this, a receptionist needs to be proficient in pertinent software such as Microsoft Office Suite (Word, Excel, Outlook, etc.)

● Must have multitasking abilities.

● Must have organizing skills.

● Experience with BillQuick and Vorex, or a willingness to learn either of those programs.

● A comprehensive understanding of the marketing lingo and best practices.

● Ability to handle pressure.

Averages Salary

According to the latest figures in Canada, the highest hourly average (median) wages are earned in Edmonton, Alberta at $21.17 per hour and the lowest average (median) wages are earned in Montreal, Quebec, at $15.90 per hour.

A typical full-time annual salary for this occupation is in the region of $30,000 – $45,000.