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Housekeeping Manager (Element West Bay Doha) | Doha , Qatar| multiple Vacancies| urgently hiring

Job Information

  • Location
  • Employee Type Full Time
  • Offer Salary Good
  • Industry Marriott International, Inc
  • Job Level Senior
  • Deadline Soon
  • Academic Degree Diploma or GED
  • Total Yrs Experience 0-2
  • No. of Openings 8
  • Working Hours 8 hrs
  • Dress Code Casual
  • Benefits & Perks Provident Fund, Food allowance
  • Skills Waitering
  • Shift Day




We are searching for an experienced Housekeeper who will be able to take care of our facilities while maintaining their honesty and attention to detail.

 

The objective is to provide a spotless and well-organized setting for our customers, which will become an essential component in preserving and enhancing our standing in the market.

Housekeeping Manager (Element West Bay Doha)

Marriott International, Inc



Doha

Job details

Job Type

Full-time

Full Job Description

Job Number 22194893

Job Category Housekeeping & Laundry

Location Element West Bay Doha, Umm Awaarad Street, Doha, Qatar, Qatar VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

 

JOB SUMMARY

 

 

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

 

 

CANDIDATE PROFILE

 

 

Education and Experience

 

High school diploma or GED; 2 years experience in housekeeping or related professional area.

OR

 

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

 

  • Managing Housekeeping Operations and Budgets
  • Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspects guestrooms daily.
  • Obtains a list of rooms to be cleaned immediately and a list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to verify adequate supplies.
  • Supports and supervises an effective inspection program for all guestrooms and public spaces.
  • Understands the impact of the department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Verifies all employees have proper supplies, equipment and uniforms.
  • Communicates areas that need attention to staff and follows up to verify understanding.
  • Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

 

Conducting Human Resources Activities

 

  • Uses all available on-the-job training tools to train new room attendants and provide follow-up training as necessary.
  • Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
  • Schedules employees to business demands and tracks employee time and attendance.
  • Verifies employees understand expectations and parameters.
  • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
  • Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
  • Observes service behaviours of employees and provide feedback to individuals.
  • Verifies employee recognition is taking place on all shifts.
  • Participates in an ongoing employee recognition program.
  • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Participates in employee progressive discipline procedures.
  • Celebrates successes and publicly recognizes the contributions of team members.

 

Ensuring Exceptional Customer Service

 

  • Sets a positive example for guest relations.
  • Understands the brand’s service culture.
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Responds to and handle guest problems and complaints.
  • Strives to improve service performance.

Marriott International is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

At Element, we believe that travellers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, and feeling alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travellers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.

 

Frequently inquired questions and answers

What does a Housekeeper do?

Housekeepers are responsible for keeping the cleanliness of both the house and the workplace. They frequently find work in hotels, although they may also find jobs in residential facilities or private homes.

 

What are some of the Housekeeper’s Obligations and Responsibilities?

Housekeepers are accountable for cleaning and communicating any potential safety concerns to the homeowner or manager in control of the property. They are responsible for completing chores such as sweeping, mopping, vacuuming, emptying garbage cans, dusting shelves, cleaning windows, and cleaning floors. Some housekeepers are responsible for changing the bedding, washing the dishes, and doing light ironing and laundry.

 

What are the characteristics of a good housekeeper?

A competent housekeeper should have qualities such as responsibility, hard work, trustworthiness, attention to detail, flexibility, honesty, and reliability. They are required to be on their feet, squat, kneel, bend, and stand for extended periods. Strong communication skills and a commitment to following established protocols and processes are two more qualities that distinguish an excellent housekeeper from an average one.

 

Who does a Housekeeper work with?

Housekeepers interact with the owners of residential properties, guests staying at those properties, and other members of the housekeeping and maintenance staff. They frequently answer to either the Housekeeping Manager or the Housekeeping Supervisor.

Hiring Insights

Job Activity

Posted 1 day ago

 

Marriott International, Inc

 

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