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Key Account Manager , Manama | Behrain | urgently hiring | BD1,200.000 per month

Job Information

  • Location
  • Employee Type Full Time
  • Offer Salary BD1,200.000 per month
  • Industry Manama
  • Job Level Senior
  • Deadline Soon
  • Academic Degree Graduate
  • Total Yrs Experience 0-2
  • No. of Openings 8
  • Working Hours 8 hrs
  • Dress Code Casual
  • Benefits & Perks Provident Fund, Food allowance
  • Skills Key account manager
  • Shift Day




We are looking to hire a Key Account Manager who is experienced in managing the company’s relationships with its most valuable customers. You will be accountable for acquiring and retaining long-term essential customers by demonstrating an understanding of the demands placed upon them.

 

The ideal applicant will have a track record of successfully cultivating robust connections with key clients. You will have the ability to recognise requirements and needs to facilitate the promotion of our company’s solutions and achieve mutual satisfaction.

 



To contribute to the continuation and expansion of our company so that it can achieve success over the long term is the objective.

 

Key Account Manager

Manama

Job details

Job Type

Full-time

Qualifications

business development: 2 years (Required)

 

Full Job Description

Account Manager

 

We’re looking for a committed and pleasing Account Manager to maintain client accounts and serve as the company’s point of contact within the assigned territory. The ideal candidate will be driven to provide top-notch customer service and show enthusiasm for finding new business opportunities, partnerships, and methods to broaden the range of services offered. Additionally, candidates should be proficient with spreadsheets, audits, and other productivity tools.

Key Account Management, often known as KAM, is what establishes the nature of the relationship that exists between an organisation and its clientele. To build strong and long-lasting connections with specific customers, it is the responsibility of the KAM to define the individual strategy that the sales staff will take with each of those customers. The primary purpose of the Key Account Manager is to manage a group of important customers (Key Accounts) to accomplish predetermined sales targets through the implementation of appropriate and one-of-a-kind tactics designed specifically for these key accounts.

 

To keep and further develop relationships with key accounts, the Key Account Manager will work closely with a variety of business departments to achieve this goal. The Key Account Manager is responsible for maintaining and expanding relationships with important clients. In addition to being in charge of meeting sales quotas, the Important Account Manager is in charge of achieving the key KPIs and objectives that are associated with key accounts.

 

The Key Accounts Manager is responsible for presenting the full breadth of the company’s offerings to the consumers to whom they are assigned. He is in charge of the planning cycle for the consumer’s account and sees to it that the client’s requirements and anticipations are satisfied by the company.

Accountabilities:

 

  • Manage day-to-day activities for a portfolio of accounts to provide guidance and support
  • Serve as the primary point of contact for client needs and concerns
  • Track and monitor overall account performance to meet client expectations
  • Liaise between internal and external stakeholders to deliver client requirements and oversee the quality of deliverables
  • Create long-lasting collaborations, cultivate, and enhance new and existing client relationships
  • Resolve conflicts and provide solutions to customers promptly
  • Generate progress reports for clients and senior leaders within the organization including necessary information
  • Handle inquiries and requests and provide specialist advice to address client needs
  • Work with sales and other internal teams to develop strategic plans and ensure KPIs are being met
  • Lead and arrange meetings (Physical and virtual) to discuss progress and find new ways to improve business
  • Connect with the program executive and provide recommendations on program enhancements
  • Generate new business using existing and potential customer networks, upsell and cross-sell to clients
  • Monitors competitive activity and trends within the territory.
  • Stay on top of accounts, making sure they receive services that are within their expectations and meet their needs
  • Follows company safety guideline policies.

Required skills & qualifications

 

  • 5 – 7 years of relevant experience
  • Strong sales track record in account management from large companies
  • Strong experience in managing government accounts
  • Having a robust local network is highly favourable
  • Ability to multitask and balance numerous tasks at once
  • Strong communication skills, both in writing and speaking
  • Excellent planning and detail-oriented abilities
  • Bachelor’s Degree
  • Bilingual: English & Arabic is a must.
  • Preferred Bahraini National
  • Ability to travel domestically and regionally.

Job Type: Full-time

 

Salary: From BD1,200.000 per month

 

Experience:

 

business development: 2 years (Required)

Application Deadline: 10/11/2022

Responsibilities

  • Establish reliable working relationships with a variety of important customers to reduce the likelihood that they will switch to a competitor. Become completely familiar with the most important customers’ wants and needs.
  • Develop deeper connections with your current clientele by persistently offering solutions that are tailored to the needs of their businesses.
  • Make certain that the clients are provided with the appropriate goods and services at the appropriate times.
  • Maintain open lines of communication between the most important clients and the various internal teams.
  • Find solutions to the challenges and problems that clients are experiencing and address their complaints to preserve their faith.
  • Take on a pivotal role in the generation of new businesses that will result in connections that survive for the long haul.
  • Prepare regular reports on progress and forecasts for stakeholders both inside and outside the organisation, utilising important account metrics

Key account managers must possess a bachelor’s degree in sales, business management, communications, marketing, customer relationship management, business administration, or a closely related discipline to be considered for the position. The same amount of equivalent job experience is also acceptable.

 

Candidates for this role must have a minimum of three years of experience working in marketing or sales, preferably as junior staff in the account management division. Additionally, a qualified applicant for the position will have developed a significant level of CRM competence.

 

In addition to demonstrating an aptitude to quickly pick up and build a grasp of account planning in the key account management department, the ideal candidate should have at least five years of experience in key account management. The candidate will have demonstrated the ability to solve problems and make decisions. A qualified applicant will also have a wealth of sales expertise, the ability to drive sales, and have reached or even beyond corporate objectives.

 

The ability to communicate effectively is a key prerequisite for this profession. The Key Account Manager is responsible for high-value commercial clients and must be able to regularly address customer concerns while providing succinct, clear solutions to their inquiries. Consumers become dissatisfied when communication is unclear, confusing, or incomprehensible, hence it is crucial that the Key Account Manager has excellent written and vocal communication abilities.

 

The writing of reports that he submits to senior account management for decision-making and strategy formulation also requires these skills. Therefore, he needs to be able to persuade others by using clear, basic language to explain even the most complicated ideas. Communication abilities will help promote effective and seamless collaboration activities.

 

Ms Office: The Key Account Manager exhibits a high level of proficiency in Ms Word, PowerPoint, and Ms Excel, which are required for the creation of visually and verbally engaging reports and presentations for the senior account management and collaborating staff, as well as marketing materials for the key account clients.

 

Analytical Capabilities: The Key Account Manager should demonstrate an interest in and competency in common operational analytics techniques, such as competitive analysis. The candidate must be able to interpret raw consumer data and information and turn it into insights that can be used, such as new sales prospects and tactics. A qualified candidate will also exhibit some competence in financial analysis, the ability to recognise lucrative sales prospects, and the creation of financially sound long-term key account plans.

 

Interpersonal Skills: The Key Account Manager must be a dedicated and goal-oriented individual, be consumer/service-oriented, have a positive can-do attitude, be at ease working in a fast-paced environment, be calm and patient and able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under stress and uncertainty, inspiring the team.

 

A requirement for employment is interpersonal abilities. He’ll be likeable and relatable because of his people abilities. By building strong and meaningful relationships with customers on behalf of the company, the Key Account Manager will be able to use their people skills to increase the likelihood that they will continue to do business with the company. The Key Account Manager will also be able to attract more key accounts with their strong people skills, which will increase the number of customers they serve and the volume of sales they generate for the company.

Hiring Insights

Hiring 1 candidate for this role

 

Urgently hiring

 

 

 

 

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