We seek a qualified Restaurant Server to accept and deliver orders. You will represent our restaurant and be responsible for our customers’ satisfaction.
In addition to ensuring that our tables are clean and neat when visitors arrive, food servers must also offer menus and serve food and beverages. You must be quick on your feet (both literally and figuratively) and have a courteous and helpful demeanour. If you enjoy communicating with others and flourish in a fast-paced work environment, we would like to meet you.
Your ultimate objective will be to provide superior service that helps us retain and acquire clients.
Marriott International, Inc
Job Number 22179952
Location The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP
Located Remotely? N
Position Type Non-Management
It is anticipated of servers that they will:
It is necessary for servers to be able to:
Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
A Server accepts orders, responds to inquiries about food and beverage selections, and provides outstanding customer service with a pleasant disposition.
A Server is responsible for assisting customers with placing, receiving, and paying for their orders before, during, and after their meals. In addition, they assure the timely delivery of food and beverages by doing frequent table checks throughout the duration of service.
To be a great Server, one must be sensitive to their customers’ demands. They must have exceptional hearing and attention to detail in order to comprehend precisely what consumers desire. Additionally, they must ask the right questions to provide the finest service possible.
Typically, servers collaborate with the chef and their assistants to guarantee that each customer receives their requested dish swiftly and affordably.
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