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Store manager in behrain | apply now | best opportunity

Job Information

  • Location
  • Employee Type Full Time
  • Offer Salary Handsome salary
  • Industry GMG
  • Job Level Senior
  • Deadline Soon
  • Academic Degree Graduate
  • Total Yrs Experience 0-2
  • No. of Openings 8
  • Working Hours 8 hrs
  • Dress Code Casual
  • Benefits & Perks Provident Fund, Food allowance
  • Skills Store manager
  • Shift Day




We are searching for a results-oriented individual to fill the role of retail Shop Manager and be responsible for the overall management of the store. The ideal applicant will be able to improve overall customer happiness, successfully meet sales and profitability targets, and perform admirably in the role of the personnel manager. Candidates that have prior experience in financial planning, personnel recruitment, or retail management stand the best chance of being hired for the position. One of the roles of the shop manager is to oversee the work of the assistant store managers.

Store Manager

GMG

Manama

Job details

Job Type

Full-time



Qualifications

Bachelor’s (Required)

 

Store Manager: 3 years (Required)

 

Day Shift (Required)

 

Night Shift (Required)

 

Overnight Shift (Required)

 

English (Required)

 

Full Job Description

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Duties and Responsibilities:

 

  • Plans and directs day-to-day operations of the store and Implement company policies as well as the Code of Ethics
  • Maintain store standards, and store conditions and foster a positive environment for the staff and customers
  • Develop strategies to improve customer service and increase store profitability.
  • Create store policies and marketing programs that will drive sales and growth of the existing customer base.
  • Ensure all products and displays are merchandised effectively to maximize sales and profitability.
  • Maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
  • Identify current and future customer requirements by establishing rapport with potential and existing customers and other persons to better understand service requirements
  • Formulate pricing policies by reviewing merchandising activities & creating promotion/sales programs
  • Studying trends and markets to forecast potential products
  • Secure merchandise by implementing security systems and measures
  • Ensure customer needs are met, complaints are resolved and service is quick and efficient.
  • Creating employee scheduling & following up on their work
  • Creates staff schedules, plans staff annual leaves and day offs without compromising what is best for the business
  • Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development programs within the workplace
  • Managing store staff by recruiting, selecting, orienting, and training employees
  • Coaching, counselling, monitoring, and disciplining employees
  • Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
  • Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
  • Ensure standards for quality, customer service, and health and safety are met
  • Initiating, coordinating, and enforcing operational and personnel policies and procedures
  • Contribute to team effort by accomplishing related results as needed

Skills:

 

  • Retail Management
  • Is a leader
  • Team Player & delegator
  • Able to motivate people
  • Flexible (with people & with scheduling)
  • Ability to multi-task
  • Customer focused
  • Knowledgeable of the market
  • Friendly & approachable
  • Assertive & energetic
  • Sociable & has a positive attitude

Qualifications:

 

Education: University graduate

Experience: 3-5 years (or more) as Store Manager

Training: Various pieces of training in Customer Service; Retail Sales; Business Development; Staff Management

Job Type: Full-time

 

COVID-19 considerations:

– Showrooms & offices are cleaned and sanitized often

– All employees must wear masks

– Curbside pickup is available

– Social distancing is implemented

– No public transport allowed

 

Ability to commute/relocate:

 

Manama: Reliably commute or plan to relocate before starting work (Required)

Education:

 

Bachelor’s (Required)

Experience:

 

Store Manager: 3 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)

Night Shift (Required)

Overnight Shift (Required)

Hiring Insights

Hiring 1 candidate for this role

 

Urgently hiring

 

Core Responsibilities:

  • Communicates store targets to the team and drives sales to achieve financial objectives
  • Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
  • Oversees and monitors all point of sales activities in the store which includes – sales transactions, tracking customer orders and payments, registering sales and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
  • Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
  • Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
  • Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
  • Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
  • Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
  • Maintains window and in-store displays to a high standard in line with merchandising guidelines
  • Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within the store)
  • Ensures accurate stock merchandise and management (stock ageing, stock loss, space management) within the store
  • Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
  • Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
  • Ensures seasonal peaks, and important promotional events are taken into account when preparing forecasts and staff rosters
  • Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

Qualifications:

 

Fluent English (written and spoken)

Industry expertise

Product/Category Knowledge

Retail Experience in GCC

 

 

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