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? Would making an impact on the digital experiences of millions of users excite you? Join our Control Center Web Team Our Edge... for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter...

experience or Call Center Experience Required - Able to work under pressure - High School Diploma Required Summary If you're...

in a contact center environment and ensuring call quality, timeliness, availability to the customer and being proactive...

-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call... working with implementing Contact center solutions Nice to Have: Prior Public sector experience or OPS exp. General...

-based call center environment where every call is recorded and assessed to ensure performance levels are maintained... formal notice. Qualifications Previous customer service and/or call center experience preferred Experience in food...

transaction. Requirements Degree in administration or related field 1+ year relevant experience in call center Excellent..., as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy...

a difference at the center of health, come join our innovative company and help us improve the lives of people and animals... as per applicable SOP and WI. Other tasks assigned by the Manager, as needed. May be required to be on standby / on-call as part...

, and lead conversion rates. What are the must-haves… Previous experience in a customer service, sales, or call center role... and feedback. Track and report on key performance metrics, including call volume, appointment scheduling, customer follow-ups...

and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows..., Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis Knowledge of IVR and Workflow. Experience...

diploma/GED 1 year of customer service experience required and experience in contact center is a plus. While the role... 440,000 game-changers around the globe call Concentrix their “employer of choice.” Location: CAN, Glace Bay, NS Language...